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Don't just take our word for it...
Rocom Technical Services is committed to providing every customer with an outstanding level of service. It’s good to know that our customers agree that we deliver it.
These recent endorsements give us a sense of satisfaction. We think that they’ll help to give you the confidence to make Rocom Technical Services your first port of call.
ANC Group
Rocom Technical Services project manages, installs, maintains and handles shifts/moves and changes across sites of varying sizes throughout the UK.
Rocom Technical Services works closely with ANC to ensure our telephony requirements are met, maintained and run smoothly. ANC has found that the level of service and support offered by Rocom Technical Services is invaluable. Rocom’s sound technical support and quick response time is worthy of particular mention. Rocom will continue to support ANC for the foreseeable future.
Iain McKie
Network Administrator
West Yorks Telecom
West Yorks Telecom is one of Rocom’s long-standing customers with a relationship that spans 17 years. Rocom Technical Services offers it’s full range of services from business systems supply to configuration to maintenance. The following communication was in relation to a Rocom Technical Services engineer.
I’d just like to say that Dave did a really thorough job on this site. His knowledge of the Panasonic TDA is really good and he was very helpful and supportive to the customer. I would like Dave to do as much work as possible for West Yorks Telecom.
Josephine Edwards
Dealer Principle
Marble Building Products
Rocom Technical Services offers Marble Building Products an ongoing install and maintenance service. It recently installed a new Siemens 3800 switch (40/50 extensions), which was recommended following an in depth analysis of the customer’s business needs.
We decided on the Siemens 3800 because we wanted a system that offered all the latest features and the ability to cope with our rapid business expansion...
At the time Rocom was the only installer offering the new 3800, with other suppliers still specifying the older 3700 series. It was also evident that some quotations were based on hardware sourced from Rocom’s catalogue. For these reasons it was decided to approach Rocom direct for supply and install. We also had a requirement to manage the system ourselves and Rocom was happy to facilitate this and assist where required.
installation was unusual in that the switch and associated equipment had to be installed in such a way as to allow moving the system into our new offices currently under construction. Rocom has worked with us to achieve this.
We had various problems with the timing of the transition to ISDN due to BT and I was impressed with the flexibility of the Rocom engineers to work to a changing timetable.
We find the system extremely easy to use, key to correct usage is to look at the display and press the “Tick” key if you want the phone to do what the display says!
Overall I am very impressed with the Siemens equipment, and the installation and ongoing service, and would have no hesitation in recommending the system and Rocom in general to anybody.
Paul Crouch
Technical Manager